We’ve supported over 600 organizations—including nonprofits, government agencies, academic institutions, and corporate teams—in leading more inclusive, courageous, and equity-centred conversations.
Our facilitation course is rooted in this real-world experience: helping leaders navigate complexity, hold space for discomfort, and guide transformative dialogue across sectors and industries.
Lead conversations with greater confidence, clarity, and care
Apply practical strategies to de-escalate conflict and maintain psychological safety
Improve your public speaking and communication skills in group settings
Design clear, inclusive, and purpose-driven content for diverse audiences
Adapt your facilitation approach to engage a range of perspectives and learning styles
Integrate foundational theory with applied practice in real-world facilitation contexts
Recognize facilitation as a key professional skill for fostering collaboration, learning, and accountability across difference
Course Context & Foundations
Introduces the structure and expectations of the course while exploring how facilitation connects to personal experience, confidence, and communication style. Participants reflect on their own identities, values, and roles when speaking or leading in workplace settings.
Facilitation Skills
Covers core facilitation practices including how to open a session, manage energy in the room, respond to different learning and communication styles, and stay grounded while speaking. Participants also explore techniques for managing anxiety and establishing clarity of purpose during high-stakes or challenging conversations.
Negotiation Strategies
Examines how negotiation works as both a workplace skill and a communication strategy. Participants practice identifying what’s at stake, what’s negotiable, and how to respond to resistance or power dynamics while remaining grounded in goals and values.
Content Design
Focuses on how to prepare facilitation materials that are clear, purposeful, and appropriate to your audience. Participants will explore different types of facilitation goals, consider how to choose content that supports engagement and accessibility, and reflect on how to adapt their tone and format based on the context and group needs.
Conflict Management & De-escalation
Provides practical tools for responding to conflict in the moment, including how to identify when something needs to be addressed, when to redirect or reframe, and how to maintain psychological safety while managing tension or disagreement.
Building DEI Champions & Resilience
Supports participants in identifying how their communication can model equity and allyship in practice. This module explores internal resistance, communication fatigue, and how to build confidence and capacity when representing change in the workplace.
